Enabling companies to interact with customers through conversational commerce, Yalochat is an artificial intelligence platform based in Mexico City. Businesses can utilize the AI-powered CRM tool to handle sales, build relationships and offer an improved customer support experience using WhatsApp, Facebook Messenger and WeChat.
Businesses can send images, gifs, pdfs and audio in a secure, encrypted channel to create one-on-one relationships at scale where their customers are. Yalochat allows them to easily handle frequently asked questions and solve customer service needs (with automated questions and answers), as well as build and manage notification settings and view all their important metrics. The AI platform can be integrated with an existing system to handle complex requests while easily transitioning from bots to live agents or the company’s help desk when the user needs.
The company was created by a team of former Paypal tech leaders and engineers, with support from investors in New York, Mexico and Latin America. In addition to its headquarters in Mexico City, Yalochat currently has offices in Shanghai, Bogota and São Paulo.
You can find more info at https://www.yalochat.com/
As Yalochat expands rapidly across the globe, they’re on the lookout for a highly experienced Vice President of Finance to join their team in Mexico City. You’ll be responsible for all aspects of accounting operations while analyzing the company’s financial results and providing strategic guidance for long-term growth.
They’re after someone with experience in venture capital and a relevant degree in accounting, finance or business, as well as a few years under their belt working and raising money in startups. This senior role will see you coordinating with financial institutions and stakeholders while working alongside other team members to manage Yalochat’s accounting policies and systems.
With your highly-tuned time management skills and ability to work autonomously, you’ll be driven to succeed while thriving in a fast-paced environment. Ideally, you’ll be not only an employee but a partner with equity and passionate about playing a leading role in a startup that’s usually cutting-edge technology to bring companies and customers together.
Allow any business to offer the best customer service experience at scale.
The team behind Yalo is composed of former Paypal technical leaders, Columbia University and University of Salamanca engineers, and is supported by a group of investors from New York, Mexico and Latin America.