Enabling companies to interact with customers through conversational commerce, Yalochat is an artificial intelligence platform based in Mexico City. Businesses can utilize the AI-powered CRM tool to handle sales, build relationships and offer an improved customer support experience using WhatsApp, Facebook Messenger and WeChat.
Businesses can send images, gifs, pdfs and audio in a secure, encrypted channel to create one-on-one relationships at scale where their customers are. Yalochat allows them to easily handle frequently asked questions and solve customer service needs (with automated questions and answers), as well as build and manage notification settings and view all their important metrics. The AI platform can be integrated with an existing system to handle complex requests while easily transitioning from bots to live agents or the company’s help desk when the user needs.
The company was created by a team of former Paypal tech leaders and engineers, with support from investors in New York, Mexico and Latin America. In addition to its headquarters in Mexico City, Yalochat currently has offices in Shanghai, Bogota and São Paulo.
You can find more info at https://www.yalochat.com/
Responsible for meeting (or exceeding) the company’s sales targets, Yalochat is looking for a VP of Latin American Sales to join their highly motivated team in Mexico City. In this senior role, you’ll be responsible for developing strategic sales plans based on defined goals while ensuring customer satisfaction across the region.
They’re after someone who has built SaaS sales teams from the ground up and has proven experience escalating the efficiency and productivity of large sales teams. In addition to managing people and training programs that will deliver profitable growth, you’ll establish a culture of success that will draw top sales professionals to Yalochat.
The ideal candidate will be a self-motivated hustler with a bias towards action who can effortlessly respond to the changing demands of a rapidly growing company. This top-tier position will see you play a leading role in an innovative startup that’s transforming the world of conversational commerce using cutting-edge AI technology.
Allow any business to offer the best customer service experience at scale.
The team behind Yalo is composed of former Paypal technical leaders, Columbia University and University of Salamanca engineers, and is supported by a group of investors from New York, Mexico and Latin America.