Enabling companies to interact with customers through conversational commerce, Yalochat is an artificial intelligence platform based in Mexico City. Businesses can utilize the AI-powered CRM tool to handle sales, build relationships and offer an improved customer support experience using WhatsApp, Facebook Messenger and WeChat.
Businesses can send images, gifs, pdfs and audio in a secure, encrypted channel to create one-on-one relationships at scale where their customers are. Yalochat allows them to easily handle frequently asked questions and solve customer service needs (with automated questions and answers), as well as build and manage notification settings and view all their important metrics. The AI platform can be integrated with an existing system to handle complex requests while easily transitioning from bots to live agents or the company’s help desk when the user needs.
The company was created by a team of former Paypal tech leaders and engineers, with support from investors in New York, Mexico and Latin America. In addition to its headquarters in Mexico City, Yalochat currently has offices in Shanghai, Bogota and São Paulo.
You can find more info at https://www.yalochat.com/
Tasked with meeting the company’s sales targets, Yalochat is looking for a Vice President of Sales to join their dynamic team in Mumbai. In this senior role, you’ll be responsible for developing strategic sales plans and delivering profitable growth while ensuring customer satisfaction across the region.
They’re after someone who has 10-15 years experience in scaling SaaS sales teams (and can scale the team from 2 to 50 in the space of two years), as well as knowing how to work with sub-distributors in other countries. In addition to handling high-performance teams in a variety of destinations, you’ll establish a culture of success while meeting the company’s defined goals.
The ideal candidate will be someone who appreciates the analytical side of sales and draws on this to strategize while being able to respond to the changing demands of a rapidly growing company. This top-tier position will see you play a leading role in an innovative startup that’s transforming the world of conversational commerce using cutting-edge AI technology.
Allow any business to offer the best customer service experience at scale.
The team behind Yalo is composed of former Paypal technical leaders, Columbia University and University of Salamanca engineers, and is supported by a group of investors from New York, Mexico and Latin America.