Enabling companies to interact with customers through conversational commerce, Yalochat is an artificial intelligence platform based in Mexico City. Businesses can utilize the AI-powered CRM tool to handle sales, build relationships and offer an improved customer support experience using WhatsApp, Facebook Messenger and WeChat.
Businesses can send images, gifs, pdfs and audio in a secure, encrypted channel to create one-on-one relationships at scale where their customers are. Yalochat allows them to easily handle frequently asked questions and solve customer service needs (with automated questions and answers), as well as build and manage notification settings and view all their important metrics. The AI platform can be integrated with an existing system to handle complex requests while easily transitioning from bots to live agents or the company’s help desk when the user needs.
The company was created by a team of former Paypal tech leaders and engineers, with support from investors in New York, Mexico and Latin America. In addition to its headquarters in Mexico City, Yalochat currently has offices in Shanghai, Bogota and São Paulo.
You can find more info at https://www.yalochat.com/
Yalo needs help with Business Development and Product Management. For Business Development, you will work directly with the CEO to make things happen! The role includes supporting the sales process for Yalo's software, negotiating and structuring agreements, helping define pricing and go-to-market strategies, building a referral program to increase sales through partners, and closing deals with major brands and enterprises across Latin America (travel required). As a product manager at Yalo, you will be responsible for bridging technical and business worlds' needs as you design technology that helps to improve the day to day of millions of our clients' users. To thrive you need to have a strong bias towards action and the ability to break down complex problems into steps that drive product development.
Allow any business to offer the best customer service experience at scale.
The team behind Yalo is composed of former Paypal technical leaders, Columbia University and University of Salamanca engineers, and is supported by a group of investors from New York, Mexico and Latin America.